SALES

5.0

SERVICE

4.5

384 ratings and 182 comments received in the last 90 days.

10 May 2024

The sales person who I dealt with, Kieran Banks was exceptional, friendly, knowledgeable, nothing was to much trouble for him, making certain that I got the best possible outcome in the purchase.

04 May 2024

Very helpful and friendly staff

19 April 2024

All staff, especially Jon Cain were so helpful during this process.

17 April 2024

Brilliant experience from start to finish. I was made to feel very important to everyone.

17 April 2024

Very satisfied, the whole process was very efficient and the sales person was extremely helpful.

16 April 2024

Your man Jon cain from motability department bmw belmont such a good lad very pleasant guy real asset to bmw

10 April 2024

Jon, Rhys & Helen were brilliant! From start to finish.

09 April 2024

Overall very good service from all members of Vertu bmw

09 April 2024

Kieran knew that i was familiar with the 1 Series but demonstrated all of the features on the car that were different to my previous car as id requested. The BMW App and phone connection were also set up for me. First class service.

09 April 2024

Kieran was very helpful, and provided direct answers (which I prefer). Took the time to listen and discuss various realistic agreement options rather than pushing for something we couldn't achieve.

14 May 2024

Everything is carried out as it should be and never been a comeback problem.

14 May 2024

Completely costumer focused

12 May 2024

Fantastic helpful staff

12 May 2024

Staff went above and beyond and are an asset to vertu Durham

12 May 2024

Top dollar

11 May 2024

The updated video of the car and the mechanics run through of the car was clear and concise. Provided feedback straight away.

10 May 2024

Nice people very helpful. Have always helped with problems, latest visit for service excellent.

09 May 2024

Problem resolved and given a lift home, car delivered back the next day.

08 May 2024

Staff were excellent

07 May 2024

Above and beyond to help me

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