SALES

5.0

SERVICE

4.0

176 ratings and 96 comments received in the last 90 days.

09 January 2024

Was looked after very well from enquiry to delivery of car. Any questions were answered immediately and was kept informed of progress every week.

09 January 2024

As above same reason

07 January 2024

Conscientious, accommodating. Took the time - keen to be flexible to an agreement

07 January 2024

Extremely satisfied. Purchased from Durham several times and it remains my preferred option even though it isn't my closest centre.

29 December 2023

All colleagues attentive and friendly

25 December 2023

The pleasure of buying a new car was overshadowed by delays and poor comms. Only at end of process did dealership redeem itself in my eyes

08 December 2023

Completely satisfied. Jon made the process very easy and answered all my questions perfectly.

04 December 2023

Sales representative Jon Cain was excellent during the delivery of my car,.

26 November 2023

Process for purchase and delivery was clearly explained and I was kept up-to-date with progress. All milestones met.

18 January 2024

All of my needs were fulfilled.

18 January 2024

Please see above.

18 January 2024

great reception. ease of dealing with. did what they said they would do

17 January 2024

Great

17 January 2024

Quick and efficient and kept me informed throughout the whole process

17 January 2024

Having a new Exhaust pipe etc doesn't sit well as perfectly fitted being new to old and its not the same. Not faulting the service.

17 January 2024

Work was completed in a timely fashion and courtesy car was available

17 January 2024

The guy who served me was brilliant a real brand ambassador!

17 January 2024

Took too long, didn't seem a priority. Some staff unprofessional. Overheard staff speak disparagingly of other customers among themselves on the showroom floor, I don't know if they realised I was there.

16 January 2024

I am not too happy that my vehicle is at the dealership all day regardless of the type of work that is being carried out. You book the vehicle in early on a morning and it always seems to be near closing time before the vehicle is ready.

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